Sendoso has earned its place as a leader in the corporate gifting space. With CRM integrations, digital gift automation, and advanced campaign tracking, it’s a go-to for many enterprise sales and marketing teams.
But while Sendoso makes gifting easier, what about swag? If your team handles event kits, onboarding gear, company stores, or internal programs, the platform may not cover as much ground as you need.
Where Sendoso Excels
Personalized gifting at scale
Sendoso makes it easy to send high-impact gifts through automated triggers and curated campaigns. It integrates with tools like Salesforce and HubSpot to make sending feel seamless.
Strong reporting and campaign visibility
From recipient engagement to pipeline attribution, the platform delivers the kind of data that sales and marketing teams love.
Global delivery reach
While outsourced, Sendoso supports fulfillment to over 165 countries with tiered pricing and global partnerships—making international gifting more accessible.
Where It Starts to Break Down
High cost of entry
Many companies report annual platform fees starting around $20,000—plus additional per-user costs. That can price out mid-sized teams or make expansion difficult.
Swag isn’t the focus
Sendoso’s strength is gifting—not swag strategy. If you need bulk orders, event support, or curated brand merch, you’ll find limited tools and capabilities.
No true event or internal swag support
Unlike platforms built to support multiple use cases, Sendoso doesn’t offer event kit handling, internal inventory coordination, or company store management beyond basic gifting flows.
Reliance on external fulfillment
Their global reach comes through third-party logistics partners. While convenient, this can create challenges with inventory consistency, shipping visibility, and brand control.
Confusing UI and limitations
Some users mention platform complexity when managing more detailed swag campaigns—especially across departments or larger teams.
When Sendoso Might Be the Right Fit
- You prioritize digital-first gifting tied to sales and marketing workflows
- You have a large gifting budget and want robust tracking for outbound gifting
- You don’t need deeper merch coordination beyond simple redemption or gift sends
When to Consider a Platform Like Avail
- You need swag to support events, onboarding, HR, or internal culture
- You manage multiple departments and want centralized brand control
- You value fulfillment visibility and consistency—not just delivery
- You want one platform to handle gifting, swag, kits, and stores in one place
Why Teams Choose Avail
Avail brings all your swag needs together—from strategic gifting to inventory management, event prep, and internal company stores. Our platform is designed for teams that need more than one-off gifts and value operational control.
- No steep platform fees
- Full visibility into departments and usage
- Curated product options that match your brand or audience
- Flexibility to scale multi-use swag across the business
Final Thoughts
Sendoso is a powerhouse in personalized gifting, especially for teams focused on outbound engagement and automation. But when swag becomes part of your broader strategy like supporting teams, culture, and events—there’s more to consider.
If you’re looking for a swag platform that goes beyond gifting, Avail was built to handle the both.
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