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We're excited to collaborate with you. Whether you have specific questions or need tailored solutions - our team is ready to assist. Reach out today and let’s explore how we can create together.

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Frequently Asked Questions

Have questions? We have answers

Find answers to common questions about our services, platform, and processes.

How do I place an order for custom swag?

To place an order, simply log into your account and start a new project. Provide the details of our project and choose the products you're interested in. If you need assistance, our sales team is here to help guide you through the process.

What is a swag management platform?

Our platform is the central hub for all your swag related activities. This means placing new orders, managing projects, analyzing reports, and collaborating with your team. The platform is designed to connect your company to a single swag solution.

Can I add other people to Avail?

Avail was designed to be a single swag solution for companies. You can invite your teammates to join your account and collaborate across projects. You can also manage user permissions to control who has access to what.

What is the turnaround time for orders?

Our standard turnaround time is 7-14 business days from the approval of the final proof. For rush orders, please contact us directly, and we'll do our best to accommodate your timeline. Some products can be shipped within 24 hours.

Can I see a sample before placing a large order?

Yes, we offer sample products so you can see and feel the quality before making a larger commitment. Contact our sales team to request a sample of your desired swag items. Some items can be sampled for free, while others require the cost of shipping.

Is your platform secure?

Avail is proudly SOC2 Type II compliant which means our customers data and information is safe and secure according to today's most stringent tests and requirements. You can learn more about our security practices on our website.