Privacy Statement

Effective Date: 18-Feb-2023

Table of Contents

  • Introduction
  • Data Protection Officer
  • How we collect and use (process) your personal information
  • Use of the website
  • Cookies and tracking technologies
  • Use of the Avail Labs, LLC services
  • When and how we share information with third parties
  • Transferring personal data to the U.S.
  • Data Subject rights
  • Security of your information
  • Data storage and retention
  • Questions, concerns, or complaints  


Avail Labs is a technology company and promotional product distributor.  Avail Labs has an online store platform that enables companies and organizations to have their own whitelisted digital storefront to allow their employees/customers/users/members to purchase branded merchandise.  

We understand that you are aware of and care about your own personal privacy interests, and we take that seriously. This Privacy Notice describes Avail Labs’ policies and practices regarding its collection and use of your personal data, and sets forth your privacy rights. We recognize that information privacy is an ongoing responsibility, and so we will from time to time update this Privacy Notice as we undertake new personal data practices or adopt new privacy policies.

Data Protection Officer

Avail Labs is headquartered in Charlotte, NC in the United States. Avail Labs has appointed an internal data protection officer for you to contact if you have any questions or concerns about Avail Lab’s personal data policies or practices. If you would like to exercise your privacy rights, please direct your query to Avail Labs’ data protection officer. Avail Labs’ data protection officer’s name and contact information are as follows:

Jim Avola

Avail Labs LLC

9555 Monroe Rd, Charlotte, NC 28270


How we collect and use (process) your personal information

Avail Labs collects personal information about its website visitors and customers. With a few exceptions, this information is generally limited to:

  • Name
  • Company Name
  • Email
  • Phone Number
  • Shipping/Billing Address 

We use this information to provide prospects and customers with services. 

We do not sell personal information to anyone and only share it with third parties who are facilitating the delivery of our services.

Use of a Website Hosted By Avail Labs

As is true of most other websites, Avail Labs’ websites collect certain information automatically and store it in log files. The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of website, including a history of the pages you view. We use this information to help us design our site to better suit our users’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitor preferences.

Avail Labs has a legitimate interest in understanding how members, customers and potential customers use its website. This assists Avail Labs with providing more relevant products and services, with communicating value to our sponsors and corporate members, and with providing appropriate staffing to meet member and customer needs.

Cookies and tracking technologies
Avail Labs makes available a comprehensive cookie notice that describes the cookies and tracking technologies used on Avail Labs’ websites and provides information on how users can accept or reject them. To view the notice, just click cookie notice.

Sharing information with third parties

The personal information Avail Labs collects from you is stored in one or more databases hosted by third parties located in the United States. These third parties do not use or have access to your personal information for any purpose other than cloud storage and retrieval. On occasion, Avail Labs engages third parties to send information to you, including information about our products, services, and events.

We do not otherwise reveal your personal data to non-Avail Labs persons or businesses for their independent use unless: (1) you request or authorize it; (2) it’s in connection with Aval Labs-hosted and Avail Labs co-sponsored conferences as described above; (3) the information is provided to comply with the law (for example, compelled by law enforcement to comply with a search warrant, subpoena, or court order), enforce an agreement we have with you, or to protect our rights, property or safety, or the rights, property or safety of our employees or others; (4) the information is provided to our agents, vendors or service providers who perform functions on our behalf; (5) to address emergencies or acts of God; or (6) to address disputes, claims, or to persons demonstrating legal authority to act on your behalf. We may also gather aggregated data about our services and website visitors and disclose the results of such aggregated (but not personally identifiable) information to our partners, service providers, advertisers, and/or other third parties for marketing or promotional purposes.

Transferring personal data to the U.S.

Avail Labs has its headquarters in the United States. Information we collect about you will be processed in the United States. By using Avail Labs’ services, you acknowledge that your personal information will be processed in the United States. The United States has not sought nor received a finding of “adequacy” from the European Union under Article 45 of the GDPR. Pursuant to Article 46 of the GDPR, Avail Labs is providing for appropriate safeguards by entering binding, standard data protection clauses, enforceable by data subjects in the EEA and the UK. These clauses have been enhanced based on the guidance of the European Data Protection Board and will be updated when the new draft model clauses are approved.

Depending on the circumstance, Avail Labs also collects and transfers to the U.S. personal data with consent; to perform a contract with you; or to fulfill a compelling legitimate interest of Avail Labs in a manner that does not outweigh your rights and freedoms. Avail Labs endeavors to apply suitable safeguards to protect the privacy and security of your personal data and to use it only consistent with your relationship with Avail Labs and the practices described in this Privacy Statement. Avail Labs also enters into data processing agreements and model clauses with its vendors whenever feasible and appropriate. Since it was founded, Avail Labs has received zero government requests for information.

For more information or if you have any questions, please contact us at

Data Subject rights

The European Union’s General Data Protection Regulation (GDPR) and other countries’ privacy laws provide certain rights for data subjects. Data Subject rights under GDPR include the following:

  • Right to be informed
  • Right of access
  • Right to rectification
  • Right to erasure
  • Right to restrict processing
  • Right of data portability
  • Right to object
  • Rights related to automated decision making including profiling

This Privacy Notice is intended to provide you with information about what personal data Avail Labs collects about you and how it is used. 

If you wish to confirm that Avail Labs is processing your personal data, or to have access to the personal data Avail Labs may have about you, please contact us.

You may also request information about: the purpose of the processing; the categories of personal data concerned; who else outside Avail Labs might have received the data from Avail Labs; what the source of the information was (if you didn’t provide it directly to Avail Labs); and how long it will be stored. You have a right to correct (rectify) the record of your personal data maintained by Avail Labs if it is inaccurate. You may request that Avail Labs erase that data or cease processing it, subject to certain exceptions. You may also request that Avail Labs cease using your data for direct marketing purposes. In many countries, you have a right to lodge a complaint with the appropriate data protection authority if you have concerns about how Avail Labs processes your personal data. When technically feasible, Avail Labs will—at your request—provide your personal data to you.

Reasonable access to your personal data will be provided at no cost. If access cannot be provided within a reasonable time frame, Avail Labs will provide you with a date when the information will be provided. If for some reason access is denied, Avail Labs will provide an explanation as to why access has been denied.

For questions or complaints concerning the processing of your personal data, you can email us at Alternatively, if you are located in the European Union, you can also have recourse to the European Data Protection Supervisor or with your nation’s data protection authority.

Data storage and retention

Your personal data is stored by Avail Labs on its servers, and on the servers of the cloud-based database management services Avail Labs engages, located in the United States. Avail Labs retains service data for the duration of the customer’s business relationship with Avail Labs and for a period of time thereafter, to analyze the data for Avail Labs’ own operations, and for historical and archiving purposes associated with Avail Labs’ services. Avail Labs retains prospect data until such time as it no longer has business value and is purged from Avail Labs’ systems. All personal data that Avail Labs controls may be deleted upon verified request from Data Subjects or their authorized agents. For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at:

Children’s data

We do not knowingly attempt to solicit or receive information from children.

Questions, concerns or complaints

If you have questions, concerns, complaints, or would like to exercise your rights, please contact us at:

Avail Labs

9555 Monroe Rd.

Charlotte, NC 28270

United States