Employee Appreciation for Troutman Pepper Locke

Client Overview

Troutman Pepper Locke is a national law firm known for its high-performance culture and people-first mindset. As part of their firm-wide Employee Appreciation Week, the team wanted to celebrate with something more meaningful than the usual branded merch drop.

They turned to Avail to bring a personalized and logistically sound gifting experience to thousands of employees—without adding work to their internal operations.

The Challenge

With over 1,500 employees and 36 office locations to reach, Troutman Pepper needed a way to offer real choice, without sacrificing speed or control.

Every employee needed to receive their gift during Appreciation Week, but also be able to choose from multiple options. Since the firm operates across a distributed network of offices, it was critical that shipments arrive organized, labeled, and ready for internal distribution without confusion or delays.

The Solution

Avail used its gifting platform to streamline the entire process. Employees received a simple, branded redemption link that let them select their preferred gift from a curated set that included a Stanley tumbler, wireless speaker, and backpack.

Once selections were made, our team produced and kitted every gift by name, grouped them by office location, and shipped them directly to site administrators for distribution. Each box was clearly organized to make hand-off at the office effortless. No sorting required. No repacking. No wasted time.

To meet the tight timeline, we synchronized production, kitting, and shipping to align with Appreciation Week. All kits were delivered within the window, regardless of location.

The Outcome

• 1,500 personalized gift kits delivered across 36 office locations
• Every kit matched employee selections and was organized for simple internal distribution
• Delivered on time within the Employee Appreciation Week window
• Troutman Pepper celebrated their employees with a gifting experience that felt personal and polished

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